Client asked for a website, we delivered.
Client has spent extra resources branding and adding website link on different materials (T-Shirts, Books etc)
Domain is about to expire, client is notified with a follow-up call (apart from our automated notification emails).
Client keeps dulling until his domain and hosting expires, grace period elapses, the domain is thrown back into the market and someone who has been eyeing that domain name registers it and sets up his business on the domain.
Client has called saying that customers are complaining they don't know if it is their eye that is paining them or if they didn't get the correct website link.
Worse still, client says there's a matter in court and his evidence is in the correspondence in his domain email that has just been lost; that is all he needs to prove his case.
Client is asking me what he should do.
Me: Unfortunately, I cannot help you at this point.
In all my years of building websites, I have encountered a couple of business owners who feel they are doing you a favour when they renew their website or even keep it well maintained to avoid breakdown and loss of business.
Well, experience can be a nasty teacher at times and I pray you don't experience this.
If you need help setting up your website, you should be talking to us.
We don't hold people's businesses at ransom.
You have full control of your domain name and hosting at every point; so if you feel you no longer want to use our service, you can move your business wherever you wish without consulting us.
This is how we have operated from day one.
...and if you are one who is building your business solely on social media, do have a rethink; get a website where you have better control of your clients.
Don't wait till you get hit before setting up the right structure.
To your success!
#WebsiteDesign #business
Client has spent extra resources branding and adding website link on different materials (T-Shirts, Books etc)
Domain is about to expire, client is notified with a follow-up call (apart from our automated notification emails).
Client keeps dulling until his domain and hosting expires, grace period elapses, the domain is thrown back into the market and someone who has been eyeing that domain name registers it and sets up his business on the domain.
Client has called saying that customers are complaining they don't know if it is their eye that is paining them or if they didn't get the correct website link.
Worse still, client says there's a matter in court and his evidence is in the correspondence in his domain email that has just been lost; that is all he needs to prove his case.
Client is asking me what he should do.
Me: Unfortunately, I cannot help you at this point.
In all my years of building websites, I have encountered a couple of business owners who feel they are doing you a favour when they renew their website or even keep it well maintained to avoid breakdown and loss of business.
Well, experience can be a nasty teacher at times and I pray you don't experience this.
If you need help setting up your website, you should be talking to us.
We don't hold people's businesses at ransom.
You have full control of your domain name and hosting at every point; so if you feel you no longer want to use our service, you can move your business wherever you wish without consulting us.
This is how we have operated from day one.
...and if you are one who is building your business solely on social media, do have a rethink; get a website where you have better control of your clients.
Don't wait till you get hit before setting up the right structure.
To your success!
#WebsiteDesign #business
Client asked for a website, we delivered.
Client has spent extra resources branding and adding website link on different materials (T-Shirts, Books etc)
Domain is about to expire, client is notified with a follow-up call (apart from our automated notification emails).
Client keeps dulling until his domain and hosting expires, grace period elapses, the domain is thrown back into the market and someone who has been eyeing that domain name registers it and sets up his business on the domain.
Client has called saying that customers are complaining they don't know if it is their eye that is paining them or if they didn't get the correct website link.
Worse still, client says there's a matter in court and his evidence is in the correspondence in his domain email that has just been lost; that is all he needs to prove his case.
Client is asking me what he should do.
Me: Unfortunately, I cannot help you at this point.
In all my years of building websites, I have encountered a couple of business owners who feel they are doing you a favour when they renew their website or even keep it well maintained to avoid breakdown and loss of business.
Well, experience can be a nasty teacher at times and I pray you don't experience this.
If you need help setting up your website, you should be talking to us.
We don't hold people's businesses at ransom.
You have full control of your domain name and hosting at every point; so if you feel you no longer want to use our service, you can move your business wherever you wish without consulting us.
This is how we have operated from day one.
...and if you are one who is building your business solely on social media, do have a rethink; get a website where you have better control of your clients.
Don't wait till you get hit before setting up the right structure.
To your success!
#WebsiteDesign #business
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