🚨 Big news for all telecom subscribers! The NCC and CBN have announced new rules regarding refunds for failed airtime and data purchases. This framework, announced by NCC's Head of Public Affairs, Nnenna Ukoha, aims to ease the burden of unsuccessful transactions due to network downtime, system failures, or human errors. Have you ever been frustrated after losing money on a failed transaction? This update gives you clarity on how to seek refunds effectively! Now, it's essential to keep records of your transactions and report issues promptly to ensure you don't lose out. Stay informed and empowered as these changes roll out! Read more here: https://www.vanguardngr.com/2026/01/ncc-cbn-set-new-rules-on-refunds-for-failed-airtime-data-purchases/ #TelecomNews #ConsumerRights #RefundPolicy #DataProtection #NCC