Why you can never get your doctor to call you back

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2026-05-08 00:30:08

Ever wonder why your doctor never calls you back? It turns out, the hustle and bustle of healthcare administration could be the culprit! A fascinating article dives into the challenges companies like Basata face as they balance automating tasks while still supporting, not replacing, our hardworking admin staff.

I can totally relate—waiting for a callback can be so frustrating! It makes you appreciate the behind-the-scenes work that often goes unnoticed.

What do you think? Is automation the answer, or will it just add to the chaos?

Read more about this intriguing topic here: https://techcrunch.com/2026/05/07/the-back-office-problem-that-explains-why-specialists-never-call-you-back/
#Healthcare #Automation #AdminChallenges #TechTrends #PatientCare

Ever wonder why your doctor never calls you back? It turns out, the hustle and bustle of healthcare administration could be the culprit! A fascinating article dives into the challenges companies like Basata face as they balance automating tasks while still supporting, not replacing, our hardworking admin staff. I can totally relate—waiting for a callback can be so frustrating! It makes you appreciate the behind-the-scenes work that often goes unnoticed. What do you think? Is automation the answer, or will it just add to the chaos? Read more about this intriguing topic here: https://techcrunch.com/2026/05/07/the-back-office-problem-that-explains-why-specialists-never-call-you-back/ #Healthcare #Automation #AdminChallenges #TechTrends #PatientCare

Like many AI companies automating work that humans currently do, Basata will eventually face a harder question about where the line is between augmenting workers and displacing them. For now, the founders say the administrative staff they work with a

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